Shipping Policy

The team behind BatteriesGlobal.com pride ourselves in the speed and efficiency in the way we do business. BatteriesGlobal.com offers Fast Shipping of high quality batteries!

​

1. ​BatteriesGlobal.com ships most orders within 2-7 business day to the contiguous United States.

2. We ship all our batteries from our warehouse in Hayward, CA. Once shipped, the time frame for delivery is between 3 and 5 business days.

3. We ship every day, excluding official Holidays and weekends. We ship via the United Parcel Service (UPS) or the United States Postal Service (USPS) for smaller packages. 

4. Since our warehouse is based in the State of California so orders shipped there will be charged Sales Taxes, unless you provide us with a resale certificate or tax exemption.

5. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable. The address can be your home, your place of business, or another residence address and all of the packages can be tracked.

6. Orders shipped by our third-party carriers cannot be STOP once tracking is generated. In case of a cancellation request, a refund will be issued in full only after the order is returned to our warehouse and we will cover the return shipping cost. Usually, UPS/FedEx/DHL tracking is activated within 48 hours and USPS takes 2-4 business days.

7. We are not responsible for orders/packages/products stolen or lost after delivery.

8. We are sorry to tell you that local pickup is not available on our website. 

9. International shipments may incur additional brokerage, customs, and duties charges at time of delivery.

10. All orders for Canada will be shipped by UPS Standard Service (Ground). Since shipping to Canada is an International service the receiver may incur additional brokerage, customs, and duties charges at time of delivery. 

11. Li-ion and Li-Polymer batteries can be shipped ground without Dangerous goods fees. However, Air/Expedited shipping for Li-ion and Li-Polymer battery attracts Dangerous Goods Fees, that will be charged on top the air/expedited shipping cost.

12. Ground shipping of Li-ion and Li-polymer batteries is not possible to Alaska and Hawaii, so they will ship by USPS Priority to HI & AK.

13. Air/Expedited shipment of Li-ion and Li-Polymer batteries may attract additional costs (also known as Dangerous goods fees). However, the Ground shipment of the product (Li-ion and Li-Polymer battery) will not attract the Dangerous Goods Fees.

14. Order Cancellation: If you need to cancel an order for any reason, Email to us for assistance. If your order has not shipped out we will be able to cancel it for you. If an order has already shipped we will accept a return under the terms of our Return Policy. (Please refer to “Returns” for detailed information.)